What is homelessness?

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Homelessness means not having a home. Even if you have a roof over your head you can still be homeless. This is because you may not have any rights to stay where you live or your home might be unsuitable for you.

What situations mean you are homeless?

You don't have to be sleeping on the streets to be classed as homeless. You might also be entitled to help as a homeless person if you are:

If you ask the council for help, it will look into your situation to see if it has a legal responsibility to help you as a homeless person. You can use our homelessness assessment tool to find out what help you might get.

Who is affected?

Homelessness affects a wide variety of people. Some groups of people are more vulnerable to homelessness because they have fewer rights, particular needs or are less able to cope by themselves. These include:

How do people become homeless?

You could become homeless for many different reasons. These could include:

How can an adviser help?

If you are homeless or worried about becoming homeless, you should get advice as early as you can. An adviser might be able to help you find a way to stay in your home, find a new home more quickly or get help from your local council.

You can get advice from Citizens Advice, a Shelter advice centre, Shelter's free national helpline, your local council or a local advice agency. Our directory can help you to find agencies in your area.

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