If you are homeless and you apply to the council housing department for help, it may refer you to social services for assistance. This section explains when and how the council might try to get social services involved, and what sort of help social services may be able to provide.
The council housing department might send you to social services because it has decided it can't help you, or because it wants social services to help fulfil its duties towards you. Social services only have to help certain groups of people in certain circumstances.
